Maintenance Request


Please fill out and submit one of the forms below to submit your maintenance request or request an estimate.

If you have a maintenance request, please fill out one of the forms and we will have our maintenance team address it at their earliest availability. Our friendly office staff is also available from 9:00 AM to 4:30 PM Monday-Friday to take any of your calls, answer emails, or greet you at our office.

An on-call staff member is always available during non-business hours to respond promptly to any maintenance emergency, so if needed, please call 413-725-5050 and you will be directed to our after-hours service. Please do not submit a form for an emergency maintenance issue.

If you are a property owner, please select the “Property Owners Requests” Form.

If you are a current or future Vertex tenant, please select the “Tenant Requests” Form.